Privacy policy.
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
Cookies
Changes to our privacy policy
How to contact the appropriate authorities
What data do we collect?
Form & Function Equine collects the following data:
Personal identification information such as names, email addresses and phone numbers.
Confirmation that you are fit to take part in physical activity. You will not be asked to provide specific medical information via this website but this may be discussed with our instructors in confidence in person.
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (Confirmation that you are fit to take part in physical activity)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
Analytics
This website also collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, Google and Vimeo, our website analytics providers, to learn about site traffic and activity.
How do we collect your data?
You directly provide Form & Function Equine with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
When you sign up to our newsletter.
Form & Function Equine may also receive your data indirectly from the following sources:
Facebook
Instagram
Memberspace (Our membership hosting platform)
Vimeo (Our video database)
How will we use your data?
Form & Function Equine collects your data so that we can:
Process your order
Manage your account/subscription
Email you with special offers on other products and services we think you might like.
When Form & Function Equine processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
How do we store your data?
Our Company securely stores your data within the squarespace and memberspace platforms which are password protected. We keep your data for as long as required to fulfil our services to you.
Once an order is fulfilled or any membership (Paid or Unpaid) has expired, we will keep details regarding your name, email address and products you purchased or trialled so that we may we may send you targeted marketing emails which you can unsubscribe from by clicking the link at the bottom of the email.
Marketing
Form & Function Equine would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Form & Function Equine from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Abandoned cart emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your Customer Account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace and memberspace, our email marketing providers, so they can send these emails on our behalf.
Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has been placed
Your trial period has finished
Your subscription has started/ended
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace and memberspace, our website hosting and membership provider, so they can send these emails to you on our behalf.
What are your data protection rights?
Form & Function Equine would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Form & Function Equine for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Form & Function Equine correct any information you believe is inaccurate. You also have the right to request Form & Function Equine to complete information you believe is incomplete.
The right to erasure - You have the right to request that Form & Function Equine erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Form & Function Equine restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Form & Function Equine's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Form & Function Equine transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via;
Email: lisa@formandfunctionequine.com
By Post:
Form & Function Equine
3 The Green,
Dial Post,
Horsham,
RH13 8QS
Cookies
Form & Function Equine uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
Changes to our privacy policy
Form & Function Equine keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 15th May 2020.
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Form & Function Equine has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.